NewWave Communications

Wire Maintenance

The Responsibility is in Your Hands

But we can handle it if you want. You're responsible for the maintenance of cable and other communication wires in your home. However if you sign up for NewWave's Wire Maintenance Plan, the problem is out of your hands and into ours.

You can't avoid all accidents. A wire may catch while you rearrange furniture and snap or the new puppy may choose the cable line to chew on -- what can you do? It happens. And when you're suddenly without Cable, Phone or Internet, you're going to want it fixed immediately.

This requires service visits, billed at regular rates, plus materials. You can avoid the costs and sign up for Wire Maintenance, so when your cable line needs to be fixed, it's already covered.

Get your NewWave Wire Maintenance coverage today! Only $3.95 a month. Click Here to Sign up Today!

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Wire Mainntenance covers in-home visits by NewWave technicians after initial installation, to repair inside coaxial cable lines, NewWave-supplied amplifiers, and telephone communication lines due to physical damage caused by accidental events and normal wear and tear; provides fie tuning of TV/VCR's to primary and additional outlets; and provides customer education on NewWave-supplied equipment. Wire Maintenance does not cover repair of damage caused by willful or deliberate acts; repair or maintenance of customer-supplied equipment; installation, extension or relocation of additional cable outlets, high-speed internet service, digital cable, DVR service, HD Service, home networking, gaming equipment or sound system equipment or to rectify self-install of such services; wall fishing of wires; re-wiring after catatrophic events such as fire, flood or lightning; programming of customer-supplied devices such as VCR's; delivery of equipment such as remote controls; remote control battery replacement; or damage to aerial or underground cable lines outside the dwelling. Please call your local NewWave office for pricing/availability of services not covered under Wire Maintenance.