Our goal at NewWave Communications is to ensure our customers are provided with the best products and services at an affordable price. As a result of our commitment to these high standards, we have recently upgraded your cable television service to a modern, high-quality network that provides many new channels, Digital Cable TV (available in several packages) and SpeedNet, our high-speed cable modem internet service. Plus, there are more products to come in the near future.

     As a result of this upgrade, you should now have outstanding picture quality. In addition, since we purchased the cable system we have been working hard to improve your overall service experience. Therefore, I am making the pledge to you that your entire experience with NewWave Communications will be great! If it's not, I want to hear from you.

     If, for any reason, you have contacted our customer service professionals and are not happy with your experience, please call our new President's Hot Line at 1-866-4 JIMS HELP (454-6743) or email us at 4jimshelp@newwavecom.com and I will ensure that your problem will be resolved.

     We are committed to providing the best service to our communities and customers. We want to be your entertainment and information source.