Power Cycling Cable Modems
- Locate the power lead on the back of the modem and disconnect it.
- All of the lights on the modem should go out.
- Let the modem sit unpowered for fifteen seconds
- Reconnect the power lead
- Allow up to one minute for the modem to establish a connection
- Restart/Power Cycle any computers or networking equipment connected to the cable modem.
Power Cycling Telephone MTA's
- Locate the power lead on the back of the MTA and disconnect it.
- Locate and remove the battery backup.
- All of the lights on the MTA should go out.
- Let the MTA sit unpowered for fifteen seconds.
- Replace the battery backup.
- Reconnect the power lead.
- Allow up to one minute for the MTA to establish a connection
- If your MTA is also used to provide your internet, power cycle any computers or networking equipment attached to the MTA.